In daily life, we often need to communicate with others. Good chat skills can help us better connect with others and enhance mutual understanding. Here are some practical chat skills, I hope they will be helpful to you.

1. Greetings and opening remarks

• Break the ice with a friendly greeting, such as: "Hello! How are you doing?"

• Ask open-ended questions to give the other person a chance to start the conversation.

• Choose an appropriate opening statement according to the occasion, such as: "The weather is really nice today!" or "I heard that you took a trip recently. How did you feel?"

2. Listen and respond

• Maintain eye contact and smile to express concern for the other person and interest.

• Use affirmative response words, such as: "Really? That's so interesting!" or "I know how you feel."

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Avoid interrupting the other person's speech and try to give the other person sufficient space to express themselves.

3. Ask questions and guide the conversation

• Use open-ended questions, e.g. : "What do you think is the solution to this problem?" or "What do you think about this matter?"

• Avoid using closed questions to avoid limiting the other person's answer.

• Guide the conversation by asking questions, such as: “How do you think we can improve this project?”

4. Express your views and opinions

• Use clear and polite wording to express your opinions, for example: "I think we should take A more positive attitude. ”

• Use facts and data to support your opinions and increase your persuasiveness.

• Avoid an overly strong or aggressive tone and keep it calm and harmonious.

5. Respond to other people’s views and opinions

• Use affirmative words to Respond to the other person's point of view, for example: "What you suggest makes sense."

• If you disagree with the other party’s point of view, you can politely raise your objections and give reasons.

• Avoid arguments and conflicts and keep the conversation friendly.

6. End the conversation and say goodbye

• End the conversation at the appropriate time, For example: "It was great chatting with you, I have other things to take care of."

• Express gratitude and appreciation, for example: "Thank you for sharing this information, I learned from it A lot. ”

• Say politely, such as: “Goodbye! Have a nice day!”

The above are some commonly used chat skills, I hope they can help you communicate more smoothly. Remember, when communicating with others, you can build good relationships by respecting their perspective and maintaining a friendly and kind attitude.